Verizon (VZ) earnings Q1 2020

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A woman looks at her phone in front of a Verizon Fios sign in Times Square in New York March 11, 2016.

Brendan McDermid | Reuters

Verizon Communications withdrew its full-year revenue outlook on Friday as it lost 68,000 phone subscribers who pay a monthly bill in the first quarter amid lockdowns that closed 70% of its stores.

It led to a significant drop in customer activity and device volumes in the quarter, the telecom operator said. Analysts expected Verizon to gain just 100 subscribers in the quarter ended March 31, according to research firm FactSet.

The company also cut its full-year adjusted earnings per share outlook to between a growth of 2% and a fall of 2%. It had earlier expected a growth of 2% to 4%.

In the first quarter, Verizon’s earned $1.26 per share, above analysts’ average estimate of $1.22, according to IBES data from Refinitiv.

The company, which plans to stay committed in investing in 5G network, said the virus reduced its earnings by 4 cents per share in the first quarter.

Total operating revenue for the wireless carrier fell 1.6% to $31.6 billion from a year earlier.

Analysts had expected revenue of $32.27 billion.

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